What is your returns policy?

At Portsea, our passion is creating beautiful art for your home. We unconditionally guarantee the quality of our art upon delivery and we are here to make certain you are 100% satisfied with your wall art. If the artwork you’ve received does not live up to these high standards, please contact us and we’ll do everything that we can to make it right. 

As all of our work is custom made to order, we do not offer returns for simply change of mind. We offer returns or exchanges for faulty items or if the delivered product is different to what we have described on our website.

If, in the rare event that your product is damaged during delivery, please contact us as soon as possible following delivery and we will 

Portsea is not liable for damage if the artwork has been dropped, handled incorrectly, hung incorrectly or hung or stored in direct sunlight.